This Privacy Policy explains how Rapideye ("App", "Service", "we", "us") processes personal data when you use our iOS application and website. By using Rapideye, you agree to this Privacy Policy.
1) Data Controller
Rapideye is responsible for the data processing activities described in this Privacy Policy.
- Website: https://www.myrapideye.com/
- Contact: support@myrapideye.com (replace if needed)
2) Data We Collect
2.1 Data You Provide
- Name and surname (if provided)
- Email address (if provided)
- Account details (if you create an account)
- Support requests and messages you send us
2.2 Data Collected Automatically
- Device information (model, operating system version)
- App usage data (diagnostics, crash logs, performance data)
- IP address and approximate location (e.g., country/city level)
Note: We do not collect precise GPS location unless it is necessary for a feature you explicitly use.
3) iOS Screen Mirroring / Screen Sharing / Screen Recording
Rapideye may offer iOS features that involve screen mirroring, screen sharing, or screen recording. When you enable such a feature, the on-screen content visible on your device may be processed in order to provide the Service.
3.1 What We Do and Do Not Do
- We process screen content only to operate the feature during your session.
- We do not secretly record your screen in the background.
- We do not automatically store screen content without your explicit action/consent.
- We do not share screen content with third parties without your consent.
If the App includes an option to save or export a recording, it will occur only when you explicitly initiate it.
4) Permissions (Camera, Microphone, Photos, Files)
Rapideye may request iOS permissions only when required for specific features. You can manage permissions at any time in iOS Settings.
- Camera: if needed for capture/scanning features.
- Microphone: if needed for audio transmission features.
- Photos / Files: if you choose to upload or select media or documents.
5) Purposes of Processing
- To provide and operate the App and Service
- To enable screen mirroring / sharing features
- To improve user experience, reliability, and performance
- To detect, prevent, and address technical issues and security incidents
- To respond to support inquiries
- To comply with legal obligations
7) Data Security
We implement reasonable technical and organizational measures to protect personal data, such as access controls and secure transmission. However, no method of transmission over the Internet is 100% secure.
8) Data Retention
We retain personal data only for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When no longer necessary, we delete, anonymize, or securely dispose of the data.
9) Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Request access to personal data
- Request correction of inaccurate data
- Request deletion or restriction of processing
- Object to certain processing
- Withdraw consent where processing is based on consent
To exercise your rights, contact us at support@myrapideye.com.
10) Children’s Privacy
Rapideye is not directed to children under 13 and we do not knowingly collect personal data from children under 13.
11) Changes to This Policy
We may update this Privacy Policy from time to time. The updated version becomes effective when published on our website and/or within the App.
12) Contact
- Email: support@myrapideye.com
- Website: https://www.myrapideye.com/
Optional: App Store Privacy Summary
Rapideye processes on-screen content only during a user-initiated screen mirroring/sharing session to provide the feature. Screen content is not secretly recorded, stored, or shared without the user’s explicit action and consent.